Returns & Exchanges
At Watches Of, we want you to be completely satisfied with your timepiece. If your purchase doesn't meet your expectations, we offer a 30-day return policy for items in their original, unworn condition with all packaging intact.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the item you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully place the watch in its original presentation box, ensuring all protective films, manuals, and warranty cards are included to avoid restocking fees.
- 3.Ship the Item
Affix the pre-paid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our master watchmakers verify the condition of the returned item, your refund or exchange will be processed within 5 to 7 business days.